Shipping Policy

Last Updated: May 2026

At TerraGold Inc., we are committed to delivering premium Himalayan Shilajit quickly, securely, and reliably across Italy and Europe.


Order Processing

All orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Once your order has been dispatched, you will receive a shipping confirmation email along with tracking information where available.


Delivery Times

Italy Delivery

Estimated delivery time within Italy is typically:

  • 2–4 business days

Europe Delivery

Estimated delivery time across Europe is typically:

  • 2–7 business days

Please note that delivery times may vary depending on your location, local courier services, customs procedures, public holidays, or unforeseen delays.


Shipping Partners

We work with trusted courier and logistics providers to ensure safe and timely delivery of all TerraGold orders.


Order Tracking

Tracking information will be provided once your package has been shipped. Customers can use the tracking details to monitor the delivery status of their order.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. TerraGold Inc. is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.


Delayed or Lost Packages

While we strive to ensure smooth delivery, delays may occasionally occur due to courier issues, customs processing, weather conditions, or high shipping volumes.

If your order appears significantly delayed or lost, please contact us and we will assist you in resolving the issue as quickly as possible.


Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the package and product so we can review and resolve the issue promptly.


Contact Information

For shipping questions or support, please contact:

TerraGold Inc.
Email: terragoldinc@gmail.com
Website: TerraGold Inc.